Thursday, April 30, 2009

I Just Can't Win!

I just can’t win. One night when I was working a cocktail shift I waited on a group of three Caucasian people. There were two men and one woman and every time I checked on them they would compliment me on how attractive I was and what a good waitress I was. They were sitting at a small, round, high-top table and barely had any room at all for the huge platters their entrees came served on, but they made it work. They looked really trashy and I didn’t expect them to tip me a lot, if anything at all, but I didn’t mind. I was really convinced that they were nice people.
I was wrongfully deceived under false pretenses. While the two men went to use the restroom, I asked the woman if there was anything else I could get for them, and she asked me to box up the rest of their food. Now, I know some restaurants do this, like Ruth’s Chris, and Olive Garden, but not my restaurant, especially not the bar! So I politely told her, “ Unfortunately, this is such a fast paced restaurant, that it is against our policy, especially here in the bar where it is open seating.” She didn’t seem upset by my reply and started packing up the two absent men’s left overs. I then jokingly told her to let them pack up their own food and just worry about hers and she said, “ oh, it’s alright.”
I returned to the table a moment later with the bill and the two men had rejoined the woman. As I dropped the bill off the woman’s attitude completely changed. She snatched the bill from me and said, “I want to pay the bartender!” I then explained to her that she had to pay me and she stomped back in my direction. I heard her mumbling something about we are all a bunch of #@$% , and need to go back to Mexico. I smiled at her and couldn’t help but to giggle. She looked at me and said, “I’m serious”, and that’s when I said, “Ma'am, I’ve never been to Mexico, I don’t think I can go back to somewhere I’ve never been.” She then told me she wanted her two dollar change back and left. The whole bar felt sorry for me and said they knew something wasn’t right about them, even assumed the possibility that they were on crack! Lol…

On another occasion I was waiting tables on the floor and I had a nice little Hispanic family in my section. We had already reached the point where they had their food, I had gotten them several refills, and even corrected a burritto that the mother forgot to tell me was supposed to have no cheese for her lactose son. All was good until I checked on them again and she requested some more tortillas (she ate all of hers already). “Of course”, I said. Unfortunately, tortillas were in the process of being freshly made, so I went ahead and took the order of a neighboring table. I got the first two bags of tortillas to be made and delivered them to the table. The husband was there by himself so I asked him if he would like another beer. As I returned to the table with his beer, my manager was leaving the table. I dropped off the beer and asked if everything was okay, and they all nodded. Something was up, so I asked my manager what was wrong? He told me that the wife didn’t want me to wait on them anymore because I was discriminating against them because they were Mexican. I believe she said something along the lines of, “Does she think we don’t have any money, we have money!”
I was livid. First I am told to go back to Mexico, now people are accusing me of not liking Mexicans! I just can’t win! I sure as hell went back to the table, I apologized that they felt that way but didn’t understand why and demanded an explanation. She told me I paid more attention to a white table and a bunch of other bull. Her margarita took too long, “that’s because you couldn’t decide what you wanted and asked me to go get the rest of your family’s drinks first, and by that time it was during the end of happy hour rush. I already explained the tortilla thing. Anyways, it isn’t important because either way I can’t win. They requested a different waitress and didn’t tip her a dime. Probably because my manager didn’t discount their bill as compensation for my discrimination. Lol…